Privacy Policy
Last updated: September 8, 2026
TradingSimuLab provides market research, analytical tools, model outputs and educational content for informational and research purposes. TradingSimuLab does not provide investment advice.
We respect your privacy and aim to handle personal information transparently and securely. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you.
About TradingSimuLab
TradingSimuLab is the data controller for personal information collected through the TradingSimuLab website and application.
For privacy-related questions or requests, contact:
Information we collect
Depending on how you use TradingSimuLab, we may collect the following information.
Account information
When you create or access a TradingSimuLab account, we may receive information such as your email address and basic profile information.
If you use a third-party authentication provider such as Google, that provider may share basic account information required to authenticate you and create or secure your TradingSimuLab account.
Where email-based or magic-link authentication is used, we process your email address and authentication information required to complete sign-in.
Newsletter and marketing information
If you subscribe to TradingSimuLab Insights or other email updates, we collect your email address and information relating to your subscription.
We use Brevo as our email marketing and communications provider. Information submitted through our email signup forms is transferred to and processed by Brevo on our behalf.
We currently use a double opt-in process, meaning you must confirm your email address before being added to our marketing list.
Brevo may also process information relating to email delivery, confirmation, opens, clicks, subscription status and unsubscribes, depending on the communication and tracking settings in use.
You can unsubscribe from marketing emails at any time using the unsubscribe option included in our emails.
Payment information
Payments and subscriptions may be processed by Stripe.
Stripe may process information including payment details, customer identifiers, invoices and transaction information. TradingSimuLab does not store your full payment-card details.
Stripe processes payment information in accordance with its own privacy policy.
Usage and technical information
When you use TradingSimuLab, we may collect technical or usage information such as:
- pages or features viewed;
- actions taken within the website or application;
- device and browser information;
- approximate location derived from IP address;
- session information;
- error or crash information; and
- security and diagnostic information.
This information may be used to operate, secure, understand and improve TradingSimuLab.
How we use personal information
We may use personal information to:
- create and manage accounts;
- authenticate users;
- provide TradingSimuLab features and services;
- process subscriptions and payments;
- operate and secure the website and application;
- respond to support requests;
- improve product performance and user experience;
- understand how our services are used;
- send service-related communications;
- send marketing or educational emails where you have subscribed;
- maintain subscription and unsubscribe preferences;
- prevent fraud, abuse or security incidents; and
- comply with legal and regulatory obligations.
Legal bases for processing
Where applicable data-protection law requires a legal basis for processing, we may rely on:
Contractual necessity where processing is required to provide services you request.
Consent where you choose to receive marketing communications or where consent is otherwise required.
Legitimate interests where processing is reasonably necessary to operate, secure, improve or understand our services, provided those interests are not overridden by your rights.
Legal obligations where processing is necessary to comply with applicable law.
You may withdraw consent to marketing communications at any time by unsubscribing.
Email communications
TradingSimuLab may send two broad types of email.
Transactional or service emails may include account access, authentication, billing, security, or other messages necessary to provide the service.
Marketing and educational emails may include selected market education, practical tools and occasional TradingSimuLab updates.
Unsubscribing from marketing communications does not necessarily prevent essential transactional or account-related messages from being sent where those messages are necessary to provide or secure the service.
Cookies and analytics
TradingSimuLab may use cookies and similar technologies.
Essential cookies may be used for authentication, security, session management and core website or application functionality.
Where analytics services are enabled, we may use analytics tools to understand website traffic, usage patterns and product performance.
Where required by applicable law, non-essential cookies or similar technologies will be used only with appropriate consent.
You may also control cookies through your browser settings.
How we share information
We may share personal information with service providers that help us operate TradingSimuLab, including providers of:
- website and application hosting;
- authentication;
- email communications and marketing;
- analytics;
- payment processing;
- security and monitoring; and
- technical infrastructure.
These providers process information only as necessary to provide services to TradingSimuLab and subject to their contractual and legal obligations.
Examples include Brevo for email communications and Stripe for payment processing.
We may also disclose information where required by law, legal process, regulation, or where reasonably necessary to protect TradingSimuLab, our users or others.
TradingSimuLab does not sell personal information.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
Account information may be retained while an account remains active and for a reasonable period afterward where necessary for security, legal or operational purposes.
Marketing subscription information may be retained until you unsubscribe, request deletion, or the information is no longer required.
Certain payment, accounting or transaction records may need to be retained for longer periods where required by law.
Security
We use reasonable administrative and technical measures designed to protect personal information.
These measures may include encrypted connections, access controls, authentication safeguards and system monitoring.
However, no online service or method of data transmission can be guaranteed to be completely secure.
International data transfers
Some of our service providers may process personal information in countries other than the country in which you live.
Where required, we take reasonable steps to ensure that appropriate safeguards are used for international transfers of personal information.
Your privacy rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- request access to your information;
- request correction of inaccurate information;
- request deletion of your information;
- object to or restrict certain processing;
- withdraw consent;
- request portability of certain information; and
- unsubscribe from marketing communications.
To exercise a privacy right, contact:
We may need to verify your identity before completing certain requests.
Where applicable, you may also have the right to lodge a complaint with your local data-protection authority.
Children
TradingSimuLab is not intended for children below the minimum age permitted to use online services under applicable law.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent would be legally required.
If you believe that a child has provided personal information to TradingSimuLab improperly, contact us at [email protected].
Third-party links
TradingSimuLab may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties, and their collection and use of information is governed by their own privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised “Last updated” date. Where required by law, we may provide additional notice of material changes.
Contact
For questions about this Privacy Policy or the handling of your personal information, contact:
TradingSimuLab
Email: [email protected]