Privacy Policy

Privacy Policy | TradingSimuLab

Privacy Policy

TradingSimuLab is an educational website and app. We do not provide investment advice. We respect your privacy and work to protect the confidentiality of information you give us. We will only share personal data with third parties when it’s needed to provide the services you request, as described below.

About us

TradingSimuLab is the data controller for the website and app. This policy explains what personal data we collect when you use our services, why we collect it, how we use and store it, and how it may be shared. “Personal data” means information that identifies you or can be linked to you.

Updates

We may update this policy from time to time by posting a new version. If changes are material, we will provide additional notice where required by law.

Personal data we collect

When you create an account or sign in, we receive your email and basic profile (for example from Google sign‑in) or your email used for magic‑link sign‑in. When you subscribe on the website, Stripe processes your payment details and shares status information with us (for example, customer ID and invoices). We also collect usage and device data (pages viewed, actions taken, approximate location by IP, device/browser type, crash diagnostics) to secure and improve our services. Cookies are used for sign‑in/session; analytics cookies are optional.

How we use personal data

We use data to provide sign‑in and core features, operate and secure the service, understand usage and improve performance, communicate service updates and support, and comply with legal obligations.

Sharing

We share data with service providers under contract (hosting, email, analytics, payments) and when required by law or to protect rights and safety. We do not sell your personal information.

Sign‑in and payments

Google OAuth may share your basic profile (email and name/id) to create and secure your account. For email magic‑link, we generate a one‑time token to complete sign‑in. Website subscriptions are handled by Stripe (customer, invoices, payment methods) under Stripe’s Privacy Policy; we do not store full card details.

Cookies and analytics

Essential cookies keep you signed in and maintain sessions. If analytics is enabled, we measure visits and features to improve the product. You can control non‑essential cookies in your browser.

Retention and security

We keep data only as long as necessary for the purposes above or as required by law (for example, billing records). We apply reasonable administrative and technical safeguards such as TLS, access controls, and monitoring, but no system is 100% secure.

Children

Our services are not directed to children under 13 (or the applicable age in your country), and we do not knowingly collect personal data from children.

International transfers

Your data may be processed outside your country. We take reasonable steps to protect it consistent with this policy.

Your rights

You can request access, correction, or deletion of your data, opt‑out of non‑essential emails, and control cookies. Contact us at [email protected].

Contact

Email: [email protected]